Terms & Conditions

Terms & Conditions Of Business (General)

Welcome to our website. Property Pipeline Pro is the trading name of this service. The service is offered through Digital Cascade.

If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Digital Cascade's relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website or purchase products or services through us.


The term 'Digital Cascade' or 'us' or 'we' refers to the owner of the website. The term 'you' refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, personal information may be stored by us for use by third parties please see our Privacy Policy for comprehensive information.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.
  • The contract between Digital Cascade. and the client will be on these conditions, to the exclusion of all other terms and conditions. Any variations to these conditions shall have no effect unless agreed in writing.
  • The works to be carried out shall be as set out in the Property Pipeline Pro proposal which can be emailed to the client on request.
  • Digital Cascade will not tolerate any form of harassment against it’s employees from customers or third parties and we reserve the right to cancel a contract without refund in the event of unreasonable or inappropriate conduct. This includes threatening behaviour and abuse directed towards our employees thereafter any further communication must be via postal mail only.

Legalities, Copyright and Intellectual Property

  • Digital Cascade shall expect the client ensures that any images or content you supply or use on your website, is legally available for you to use. We cannot be held responsible for the illegal use of images, content or format of material supplied by the client. Digital Cascade reserve the right to remove any website from its servers if it has reason to believe that it is operating illegally or has illegal content
  • We offer to get your property business online within 14 days. This is dependent on the client providing information and content in a timely manner, If the project runs over 14 days there shall be no refund or partial refund, The 14 days is a reasonable time to build the whole program if we receive the assets required when we stipulate. If not the project may run over, however even with issues with a client not able to get information or assets over to us when required the normal timeframe is about 28 days. This is still incredibly fast for the level of sophistication, automation and personal care provided by the Digital Cascade (Property Pipeline Pro) team.
  • The images provided by Digital Cascade are provided to show the design of the site They have been sourced for free commercial use usually. but not exclusively through pixabay.com. It is essential that the client provided legally sourced photos and graphic properties.
  • The software provided to our client is a customised version of GoHighLevel. Digital Cascade can not be held responsible for any issues, problems or breakdown of services due to this 3rd party software.

Communication

  • Email is our primary method of contact with regard to all communication for your project. Our team are based in various parts of the world including Australia, the United States and Europe as well as here in the UK. Email is obviously the most efficient and cost-effective form of contact. If you have any problems with the project that our team is unable to resolve by email, you can contact me direct, if you are not already doing so via email to set up a call.
  • It is the client’s responsibility to inform us by email of any change in email address, so we always have valid contact details. We cannot be held liable in any way for problems relating to communication issues if we are not supplied with a valid email address. Some of our systems rely on this email to inform you of various important information. We also advise that client’s check junk and spam folders regularly.
  • It is important for the client to keep in contact with us throughout the project, primarily during the set up process. We can not be held responsible for lateness of any project whether that's the set up or any additional work if a client does not make contact in a timely manor. Our timelines quoted on any materials and on our website assume the client will be available throughout the project.

Project Timescales

  • We offer to get your property business online within 30 to 45 days. This is dependent on the client providing information and content in a timely manner, If the project runs over the stated timeframe days there shall be no refund or partial refund, The timeframe days is a reasonable time to build the whole program if we receive the assets required when we stipulate. If not the project may run over, however even with issues with a client not able to get information or assets over to us when required the normal timeframe is about 28 days. This is still incredibly fast for the level of sophistication, automation and personal care provided by the Digital Cascade (Property Pipeline Pro) team.

  • We make every endeavour to hit expected timescales, however our experience shows us that these timescales can only happen with dedication and a buy in to the process by the client. If timescales slip, it will be deemed out of our control.

Paying For Your Project

  • Our initial service has 2 parts. The one off set up which must be paid for in advance and a software subscription which is paid for from day one of the service. Once work has started on your project we will not issue a refund for cancellation. If you do cancel the project in the first 30 days or thereafter, we will cancel you subscription going forward but not on the initial payment as we would have set up your account.

  • If you require us to work with you any any additional project work on your site, we usually have an hourly rate service which is paid for in advance, or if the project is more substantial or bespoke, we will quote. If accepted payment again must be in advance unless otherwise agreed.

  • If we have set up your tech and your site is up and running with the URL's and email addresses and you wish to change these URL's and email addresses you will be charged an additional technical reset fee of a minimum of $250. The reset may include further fees dependent on the work. We will provide a quotation prior to any work carried out which must be paid in advance. It is also not advisable to change these URL's and email addresses unless vital to your business, The sites will be indexed with Google and the other search engines, and changes will effect your SEO.

Design And Development Of Your Property Pipeline Pro Online Presence.

  • As part of the package you get up to 2 x websites build specifically to convert. We can however customise it to your requirements. This includes logo, telephone numbers, page copy and graphics. You must provide all of the above in a timely manner and is a condition suitable for the website.

  • We can assist in creating logo's, sales video and write additional copy, however all these services are in addition to the package and will carry additional cost. Speak to us about how we can help with these additional services. Pleas be aware that this may put additional time on the project.

  • You will also be responsible for have the required external software and materials ready for when we carry out the set up. This includes:

  • The 2 URL's you will be using for your website.

  • A google account set up for the business (this is the best platform for email, calendars, GMB set up, Google drive etc)

  • A Stripe account if you wish to take payment or send online invoices through the FunnelCentrix GHL platform.

  • We will set you up with an instant account to send emails and SMS messages. This means you only pay for the emails and SMS messages you send withing the FunnelCentrix GHL software.

  • A Facebook Page for your business (investor facing) We will link up the software to this as well.

  • Digital cascade does not take any responsibility, financially or otherwise for any downtime of the website/s due to circumstances beyond our control.